OUR STORY
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In the heart of a bustling city, Valdicass Inc. stood out as a beacon of excellence in the home improvement industry. Founded by Walter Skura, an ambitious immigrant from Poland, the company soared to incredible heights in 2017, achieving a growth rate of 387%. This extraordinary feat was not merely a product of ambition but a testament to Skura’s relentless work ethic and determination. Walter’s journey began when he arrived in the United States in 1994, armed with little more than hope and a willingness to work hard. Over the years, he learned the window and door trade, tirelessly honing his skills while simultaneously learning English. Within two years, he had started his own business, navigating the complexities of entrepreneurship one step at a time. His commitment to excellence did not go unnoticed. Just eight months after joining the Pella Certified Contractor® (PCC) program, Skura achieved the esteemed Platinum Elite Pella Certified Contractor status—an honor held by less than 1% of contractors in the field. This recognition was not just a badge of honor; it was a clear indication of the exceptional standards that Valdicass Inc. upheld. Reflecting on the impact of the PCC program, Skura shared how pivotal it was for his company’s growth. With the support of Pella, he gained access to essential marketing tools, training seminars, and a wealth of expertise that helped him refine his business strategies. “The PCC program is a fantastic way for a contractor with the initiative to get help to succeed and push forward,” he noted. The transformation was palpable—Skura received just two to three inquiries a month before joining the program. Now, he was fielding 10 to 15 calls a week, a testament to the trust and recognition Valdicass Inc. had built. Skura’s sales manager emphasized the importance of referrals, stating that 75% of their business stemmed from satisfied customers spreading the word. The other portion of their success came from the marketing techniques provided through the PCC program. They learned to cultivate relationships with potential clients and enhance their online presence, ensuring that happy customers became repeat patrons. The camaraderie between the Valdicass team and their Pella representative, Scott Gardner, showcased the collaborative spirit of this partnership. Scott was not just a supplier; he frequently lent a hand on job sites and shared invaluable promotional materials. His dedication to their success fostered a relationship built on trust and support, which propelled Valdicass forward during crucial moments. Working with Pella streamlined Valdicass’s operations, allowing them to efficiently deliver quality to their clients. Their customers could receive quick financing approvals through GreenSky, ensuring financial hurdles would not delay their projects. Walter understood the importance of providing value and satisfaction to customers, returning that commitment with impeccable service. Looking ahead to 2018, Skura set an ambitious goal: to triple his business again. “Pella supplies such a wide variety of products that I can install, whether for a single-family home or a downtown apartment building,” he explained. The prestige of being listed on Pella’s website as a Platinum Elite Pella Certified Contractor® validated their commitment to quality and reassured customers that they were making the right choice. Walter Skura’s story, woven into the fabric of Valdicass Inc., is one of hard work, resilience, and success—a true illustration of how determination, combined with the right support, can lead to extraordinary achievements in the face of adversity.
